As the publisher of a number of websites, including www.autismlink.com.au (Websites), and owner of products available on the Websites which may be purchased or licensed (Products), we are committed to protecting the privacy of the users of the Websites and/or Products (You).
We are bound by the Australian Privacy Principles (Principles) in the Privacy Act 1988 (Cth) (Act).
1. Types of personal information We collect about You
We aim only to collect 'personal information' (as defined under the Act) that is reasonably necessary for Our activities. The types of personal information that We collect will depend on the nature of the interaction between You and Us, and where and how We collect the information.
Most commonly, the information collected from You may include Your name, address/es, email address/es, telephone number/s, and other contact details, and also information about Your use of Our services. We may also collect information about Your use of the Websites such as what pages You visit and Your internet protocol (IP) address. By having this information We can tailor Your experience of the Website to Your personal interests.
Any further collection of Your personal information than that explained here will only occur with Your consent.
2. How We collect Your personal information
We collect most of Your personal information directly from You, for example when You send us correspondence by email, via the Websites or in writing; deal with Us over the telephone or in person; or register or post information on the Websites.
Sometimes, someone else may provide Us with personal information about You, with or without Your direct involvement. For example, we might collect Your personal information from:
We will only retain this personal information if the personal information is reasonably necessary for, or directly related to, one or more of Our functions and activities and it is unreasonable or impracticable to obtain the information directly from You. We take will reasonable steps to either notify You or make you aware if we have collected information from someone other than You.
3. Using Your personal information
In most cases, if we ask You to provide information about Yourself it is because we need that information for the purpose it was collected or to provide You with the information You require to access one of the Websites. In addition, we may use Your personal information to:
By continuing to use our Websites, You consent to Us using your personal information for the additional purposes stated above.
We may also use pooled information obtained from visitors to the Websites to understand Our users' interests and improve Our services. These reports may be shared with Our partners and sponsors, but they will not disclose personally identifiable information.
4. Disclosure of personal information
We aim to confine our disclosure of any personal information to the primary purpose for which it has been collected, or for a related purpose. This means we will usually only disclose personal information in order to fulfil our business and administrative functions, including when disclosure is necessary to complete a transaction on Your behalf; provide You with a product, service or activity You have requested; help Us with the running of Our organisation; or for security reasons.
We may also disclose your account details if in good faith we believe that such disclosure is necessary to:
We may provide Your personal information to:
While we store the majority of the personal information that we collect from you in Australia, we may from time to time store some of the information in computer servers located in the United Kingdom and the United States. We will take such reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles.
By continuing to use our Websites, You consent to Us disclosing your personal information as stated above. We require Our service providers to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes.
5. Cookies on the Website
6. Links to other sites
The Websites contains links to other websites operated by third parties. Those linked websites are not controlled by us and we are not responsible for the privacy practices of the site operators. Before you disclose your personal information to any linked websites, we advise you to examine their privacy policies and terms and conditions of use.
7. Storage and security of personal information
We will endeavour to take all reasonable steps to ensure Your personal information is kept secure, accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. So, while We make use of available technology, such as encryption software in taking reasonable steps to protect Your personal information, We cannot give an absolute assurance that the information You provide to Us will be secure at all times. You accordingly do so at Your own risk and We will not be held responsible for events arising from unauthorised access to Your personal information.
8. Updating personal information that We hold about You
If at any time You want to know exactly what personal information We hold about You, You are Welcome to access Your records by emailing Us at firstname.lastname@example.org. We will, except in special circumstances set out in the Act, make Our file of Your personal information available to You.
If at any time You wish to change personal information that is inaccurate or out of date, please also contact Us by emailing email@example.com and We will amend the record where it is reasonable to do so.
9. Password and log-in security
You are responsible for the security of Your password and log-in information. You can play an important role in keeping Your personal information secure by maintaining the confidentiality of any passwords used on Our Websites. Please notify Us immediately if there is any unauthorised use of Your account by any other Internet user or any other breach of security.
10. How to complain about a privacy breach
If You wish to complain about a potential breach of Your privacy by Us, contact us at firstname.lastname@example.org and We will endeavour to resolve Your complaint as soon as possible. The Australian Information Commissioner also handles complaints under the Act (go to www.privacy.gov.au for more information).
2/229 Russell Street
Bathurst NSW 2795